Please note that we work on a capacity-based ordering system - this means that your order is secured and confirmed only on receipt of your payment. If there is a delay in the receipt of your payment, Cups and Cakes reserves the right to take on other orders and cancel your order based on non-payment.
Your order will be tentatively reserved for 24 hours, thereafter, will be cancelled if no payment is received.
If date of service is less than 7 days, immediate payment is required.
Cups and Cakes does not offer refunds but rather, offers credit notes.
All orders need to be settled in full, to be considered confirmed.
We are home based – our products are delivered to you at the entrance of our premises.
Cups and Cakes bears no responsibility for any damage to products once received by our Clients.
